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Navigating Workplace Conflict

In this course, we’ll help you understand what conflict is, how it affects your team as well as effective strategies for overcoming it so that collaboration can thrive on every level!

About this course

Cost: Free

Length: ~12 minutes

Level: Beginner

Type: Self-Paced

Language: English

Closed Captioning

Navigating Workplace Conflict

What you will learn in

Navigating Workplace Conflict

Workplace conflict is unavoidable. But, when you have an effective conflict resolution strategy, you can help create change on your team and foster greater collaboration. In this course, we’ll help you understand what conflict is, how to identify it in the workplace and online, and how you can overcome it.

Course Curriculum

Introduction
Workplace Conflict
Steps to Overcoming a Conflict
Closing

Frequently Asked Questions

What are some common types of conflict?

  • Interdependence/Task-Based
  • Leadership
  • Work Style
  • Personality-Based
  • Discrimination
  • Creative Idea

Why is conflict in the workplace bad?

Workplace conflict is bad for business because it can lead to downturns in productivity and increases in absenteeism.

How can you resolve conflict in the workplace?

  • Communicate.
  • Actively Listen.
  • Review Options.
  • End with a Win-Win Solution

“There are three sides to every story: my side, your side, and the truth.”

― Robert Evans

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